Introduction
Quik ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product discovery platform and related services.
Information We Collect
Information you provide
- Account information (name, email address, company name)
- Content you create within Quik (documents, specs, tasks, notes)
- Communications with us (support requests, feedback)
- Payment information (processed by our payment provider)
Information collected automatically
- Usage data (features used, actions taken, timestamps)
- Device and browser information
- IP address and approximate location
- Cookies and similar tracking technologies
Information from integrations
When you connect third-party tools (e.g., Notion, Linear, Jira, Slack), we access only the data you authorize. This data is used solely to power Quik's product graph and is processed according to this policy.
How We Use Your Information
- To provide, maintain, and improve Quik's services
- To build and refine your product graph
- To send service-related communications
- To respond to support requests
- To detect and prevent fraud or abuse
- To comply with legal obligations
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate Quik (hosting, analytics, payment processing)
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with a merger, acquisition, or sale of assets
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will delete or anonymize your data within 30 days of a verified request.
Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and access controls. For self-hosted deployments, you maintain full control over your data security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
International Transfers
Quik offers Cloud (US), Cloud (EU), and self-hosted deployment options. For EU customers using Cloud (EU), data remains within the European Economic Area. For other deployments, we ensure appropriate safeguards for international transfers.
Cookies
We use essential cookies to operate Quik and optional analytics cookies to improve our service. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through the Quik application.
Contact Us
If you have questions about this Privacy Policy, contact us at privacy@quik.com.